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Context Help

If you lose your way inside our Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up window will open. It comprises thorough information about all the actions that you can perform on the page in question. Each pop-up window opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich variety of tutorial video clips clarifying how to work with our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you searching for, explore our extensive FAQ section, which comprises questions asked by real users and offers practical solutions. We constantly "revamp" our FAQ section with new entries in an attempt to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, you can get in touch with our great team of customer support engineers available 24/7/365 and ready to help you with any query. Each trouble ticket you submit will be responded to within 1 hour (the average support ticket response time is approximately twenty minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 283706

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com